FAQ's

1. How long does delivery take?

Orders are usually delivered within 5–10 business days after dispatch. Processing typically takes 1–3 business days.

2. Will I receive tracking information?

Yes. Once your order has been shipped, you’ll receive a shipping confirmation email with tracking details, when available.

3. How should I care for my wall art?

Keep your wall art in a dry place, away from excessive moisture and direct sunlight, to help maintain its appearance.

4. What if my order arrives damaged?

Please contact us as soon as possible and provide clear photos of the damaged item and packaging. We’ll review the issue and help with the next steps.

5. Can I return my order?

Yes. Returns can be requested within 14 days of delivery, provided the item is unused, in its original condition, and securely packaged.

6. Can I exchange an item?

Yes. If you receive an incorrect, damaged, or defective item, please contact us and we’ll assist you with an exchange.

7. How can I contact customer support?

You can contact our support team through the Contact Us page. Please include your order number so we can assist you more quickly.

8. Can I cancel my order?

If you need to cancel an order, please contact us as soon as possible. We’ll do our best to help before the order is dispatched.